I recently got the offer to try out Audible. They have a huge library with audiobooks of all kinds with great quality and an enjoyable experience. That is until you want to cancel your account.
At the beginning, there is in fact a cancel link available, which of course makes users feel at ease with the service. After a while however, the link disappears and cancelling the account becomes practically impossible without spending an enormous amount of time on the phone talking to the customer support. I did email the customer support about this a while ago, but still haven’t received a response.
I really liked their audiobook service but after pulling this stunt, I just can’t stick around anymore until they remove this redicilous “feature”.
So, you might ask: Is there an easy way to cancel my account? Yes, there is! Just make sure that you are logged in to your Audible account and then click the following link, answer some questions, and presto!