in Technology

Problems with the Facebook Like API

Facebook are currently having major issues with their social API, which means that the Like buttons on many sites simply return an error.

Symptoms include:

  • References to connect_to_node_error.php
  • The page at (URL) could not be reached.

If you are using my plugin (or any means of showing the like button), there is a big chance that it will currently not work. The Facebook team is surely hard at work fixing this, and I will post an update here when things seem to be working again.

Update 2010-06-02 02:45

from Mike Vernal <[email protected]> 2010-06-01 17:16:47

Sorry for delayed update. I wanted to let you know where we were.

We’ve been having trouble with outbound connectivity from the tier of machines that power the Like button. We’re still debugging this issue, but we’ve restarted the tier of machines a few times, and the situation does seem to be improving.

We have a number of people from our engineering and operations team continuing to work on the issue and hope to have a more definitive update shortly.

Sorry for the inconvenience here, and thanks for bearing with us.

-mike (Platform Engineering)

Update 2010-06-04 21:00

From Matt Trainer 2010-06-04 11:11:29

Hey all,

We’re reopening the bug to investigate the “Cannot be reached” bug. Thanks for the detailed repros.

For the international folks out there – we’ll look into extending the timeout, but the issues your sites are seeing are most likely linked to that issue and not the central issue of this bug.